Shipping Policy

Average Delivery Time at Jordan Toronto:

We aim to make your shopping experience as smooth as possible. Below is an overview of our delivery process and timings:

  1. Order Processing Time:
    Once an order is placed, we require 1 to 3 business days to process your order. Typically, during weekdays, this takes only one day. However, if you place your order on a Friday evening or over the weekend, it may take a little longer.

  2. Shipping Time:
    After your order has been processed, it will be dispatched for delivery. On average, shipping takes between 8 to 12 working days.

How to Place an Order:

At Jordan Toronto, placing an order is simple:

  1. Choose Your Product:
    Navigate to the product page, select the desired item, and click the Add to cart button.

  2. Review Your Selection:
    Make sure you’ve selected the correct variants (e.g., size, color) and click Proceed to checkout.

  3. Enter Your Details:
    On the information page, enter your delivery address carefully. Double-check to ensure all the details are accurate, then click Continue to shipping.

  4. Free Shipping Confirmation:
    On the shipping page, confirm your address details. As a token of our appreciation, we cover all shipping costs, ensuring 100% free delivery.

  5. Complete Payment:
    Choose your preferred payment method from our secure, SSL-encrypted options:

    • Klarna (deferred payment)
    • Credit Card (AMEX, Mastercard, Visa)
    • PayPal

    Once you've selected your payment method, click Complete Order and follow the instructions provided.

Shipping Costs:

At Jordan Toronto, shipping is always free, and there’s no minimum order quantity.

Order Shipment:

We know you’re eager to enjoy your new look or accessory. That’s why we process and ship your order as quickly as possible.

We work to keep our prices fair by grouping shipments together once we’ve reached a minimum quantity. This approach helps us reduce our environmental impact, and we appreciate your understanding as we work toward a healthier planet.

Note on Delays:
Please be aware that, like many businesses, we occasionally experience delays, particularly due to ongoing challenges from the pandemic. We appreciate your patience and assure you that we’ll do our best to ship your order promptly.

For any urgent inquiries, feel free to reach out to our customer service team, and we’ll be happy to assist you with the best possible solution.